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Mambu - The Engine for Digital Banking

Mambu gives financial institutions a powerful competitive edge by allowing them to rapidly create, launch and service any lending portfolio through a flexible SaaS platform.

This is Mambu's status page for PremFin.

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Production Environment (PremFin, Ireland) Operational
Sandbox Environment (PremFin, Ireland) Operational
MPO Operational
PremFin MPO Sandbox ? Operational
PremFin MPO Production ? Operational
Operational
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Maintenance
Scheduled Maintenance
MPO messaging system maintenance on the Production Oct 27, 2024 07:00-08:00 UTC
Dear customer,

This message is to inform you about a scheduled maintenance for our messaging system. This maintenance is necessary to ensure continued performance, stability, and security of the platform.

What to expect:
Your environments are scheduled to receive the Production update on 27th of October 2024.
While we do not anticipate any downtime, there is a slight possibility of brief service interruptions.
We will be taking all necessary precautions to minimize any potential impact on your applications or integrations.

Please reach out if you have any questions or concerns.

Best regards,
Mambu.
Posted on Sep 16, 2024 - 12:36 UTC
System Metrics Month Week Day
PremFin Sandbox Latency
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PremFin Production Latency
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Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024
Mambu is releasing v9.166.5 on sand-premfin
Completed - The scheduled maintenance has been completed.
Oct 14, 22:03 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-premfin on 14 October 2024 at 18:12 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-166-5
Oct 14, 18:11 UTC
Issue impacting sandbox cloning and DB backup
Resolved - Upon further review, we have determined your environment was not affected by the cloning issue noted, no other actions required. This is the final message for this event.
Oct 14, 15:17 UTC
Identified - Please note we have identified an issue impacting sandbox cloning and DB backup.
Sandbox cloning fails, while in the case of DB backup the backup file is still useable, but the process fails at the import stage.

Our engineers have identified the cause and are currently working on a fix as a matter of urgency. We will share further updates as we progress with our work.
Thank you for your understanding.
Oct 10, 16:17 UTC
Oct 13, 2024
MPO messaging system maintenance on the production
Completed - The scheduled maintenance has been completed.
Oct 13, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 07:00 UTC
Scheduled - Dear customer,

This message is to inform you about a scheduled maintenance for our messaging system. This maintenance is necessary to ensure continued performance, stability, and security of the platform.

What to expect:
Your environments are scheduled to receive the Production update on 13th of October 2024.
While we do not anticipate any downtime, there is a slight possibility of brief service interruptions.
We will be taking all necessary precautions to minimize any potential impact on your applications or integrations.

Please reach out if you have any questions or concerns.

Best regards,
Mambu.
Sep 16, 08:43 UTC
Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Possible sandbox cloning failures
Resolved - This incident has been resolved.
Oct 10, 16:16 UTC
Identified - Please note we have identified an issue with sandbox cloning and are currently working to mitigate this as soon as possible. Thank you for your understanding.
Oct 9, 15:52 UTC
Oct 9, 2024
Mambu is rolling back v9.166.4 --> v9.165.4 on sand-premfin
Completed - The scheduled maintenance has been completed.
Oct 9, 19:01 UTC
In progress - We discovered an issue during v9.166.4 release. Please note Mambu is performing a rollback to version v9.165.4 on sand-premfin on 09 October 2024 at 18:11 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-165-4
Oct 9, 18:10 UTC
Infrastructure maintenance work on production environment related to AWS key rotations.
Completed - The scheduled maintenance has been completed.
Oct 9, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 17:00 UTC
Scheduled - We will be performing maintenance work on your production environment related to rotation of certain AWS keys. This planned work has already been successfully done development and staging environments as well as on your sandbox. The change will be done in controlled manner, the only performance impact might be short sporadic latency. Lastly, the work will not interfere with your EOD running time.
Sep 20, 08:25 UTC
Mambu is releasing v9.165.4 on prod-premfin
Completed - The scheduled maintenance has been completed.
Oct 9, 18:47 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-premfin on 09 October 2024 at 18:12 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-165-4
Oct 9, 18:11 UTC
Mambu is rolling back v9.166.4 --> v9.165.4 on prod-premfin
Completed - The scheduled maintenance has been completed.
Oct 9, 13:23 UTC
In progress - We discovered an issue during v9.166.4 release. Please note Mambu is performing a rollback to version v9.165.4 on prod-premfin on 09 October 2024 at 11:39 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-165-4
Oct 9, 11:38 UTC
Oct 8, 2024
Mambu is releasing v9.166.4 on prod-premfin
Completed - The scheduled maintenance has been completed.
Oct 8, 19:45 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-premfin on 08 October 2024 at 18:14 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-166-4
Oct 8, 18:12 UTC
MPO messaging system maintenance on the Sandbox environment
Completed - The scheduled maintenance has been completed.
Oct 8, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 15:00 UTC
Scheduled - Dear customer,

This message is to inform you about a scheduled maintenance for our messaging system. This maintenance is necessary to ensure continued performance, stability, and security of the platform.

What to expect:
Your environments are scheduled to receive the Sandbox update on 8th of October 2024.
While we do not anticipate any downtime, there is a slight possibility of brief service interruptions.
We will be taking all necessary precautions to minimize any potential impact on your applications or integrations.

Please reach out if you have any questions or concerns.

Best regards,
Mambu.
Sep 16, 11:40 UTC
Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Mambu is releasing v9.166.4 on sand-premfin
Completed - The scheduled maintenance has been completed.
Oct 3, 19:04 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-premfin on 03 October 2024 at 18:13 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-166-4
Oct 3, 18:12 UTC
Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

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