Production PremFin disaster recovery in progress

Incident Report for PremFin Status Page

Resolved

Failback has been completed, Mambu is running back in primary Production region.

Posted Nov 10, 2024 - 06:31 UTC

Monitoring

Failback has been completed, Mambu is running back in primary Production region. We are closely monitoring environment.

Posted Nov 10, 2024 - 04:12 UTC

Update

Core, API Consumers, AuditTrail and MPO functionality is now restored. Event Stream restoration is in progress. We will follow-up with updates.

Posted Nov 10, 2024 - 03:29 UTC

Update

Core functionality has been restored, we continue restoring remaining functionality. We will follow-up with updates.

Posted Nov 10, 2024 - 02:44 UTC

Identified

Failback to Production region in has started. We will follow-up with updates.

Posted Nov 09, 2024 - 23:35 UTC

Monitoring

Failover has been completed and Mambu is running in secondary hosting region. We are closely monitoring environment.

Posted Nov 09, 2024 - 09:56 UTC

Update

Core, Event Streaming and MPO functionality has been restored. We are investigating API Consumers restoration. We will follow-up with updates.

Posted Nov 09, 2024 - 09:23 UTC

Update

Core functionality has been restored, we continue restoring remaining functionality. We will follow-up with updates.

Posted Nov 09, 2024 - 06:52 UTC

Identified

We are starting the disaster recovery process for PremFin production environment. We will follow-up with updates.

Posted Nov 09, 2024 - 05:02 UTC

Investigating

We are starting the disaster recovery process for PremFin production environment. We will follow-up with updates.

Posted Nov 09, 2024 - 05:01 UTC

This incident affected: Production Environment (PremFin, Ireland) and MPO (PremFin MPO Production).